We're here to help!
Have a question about your order, our subscription boxes or anything else? Our friendly customer service team is just a message away.
You can also message us on Instagram or TikTok, but for the fastest support, email is best!
Customer service hours
Monday – Friday: 9am – 5pm (UK Time)
Please note, we’re closed on weekends and bank holidays, but we’ll get back to you as soon as we’re back!
You might find what you’re looking for in our FAQs– from shipping times to how to update your subscription.
We’re committed to making every box special — if something’s not right, we’ll make it right 🩷
Got a question?
Still not sure who to contact? No problem!
If you’re unsure where to direct your question (press, partnerships, or something else entirely), just fill in the contact form. We’ll make sure it gets to the right person.
Thank you for being part of the Love & Beyond journey 💖
Don't forget to show us your unboxing!
💌 Unbox. Snap. Share! Tag us @loveandbeyondbox and use #loveandbeyondbride